Privacy Policy

Welcome to Roving Arborist Tree Service! At Roving Arborist, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, request our services, or communicate with us through any channel, including SMS.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Information: Name, email address, phone number, address, and other details provided during inquiries, service requests, or communications.
• Usage Data: Information about how you interact with our website and services, including pages visited and features used.
• Communication Data: Details provided via contact forms, emails, phone calls, or SMS/text messages.

2. How We Use Your Information

We use your information to:

• Provide Services: Schedule tree care services, respond to inquiries, and manage your appointments.
• Customer Communication: Contact you via phone, email, or SMS about service confirmations, updates, promotions, or emergency notifications.
• Improve Services: Enhance our website, customer experience, and service offerings.
• Legal Compliance: Fulfill legal and regulatory obligations.

3. SMS/Text Messaging

By providing your phone number, you consent to receive text messages from Roving Arborist Tree Service related to your service requests, appointment reminders, and relevant updates. Message and data rates may apply. You can opt out of SMS communications at any time by replying “STOP.”

4. Data Sharing

We may share your personal data with:

• Service Providers: Trusted vendors who assist in our operations (e.g., CRM tools, payment processors, or marketing platforms).
• Legal Authorities: When required by law or in response to legal processes.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss, including secure data storage and encrypted communication where appropriate.

6. Your Privacy Rights

You have the right to:

• Access and review your personal data.
• Request corrections to inaccurate data.
• Request deletion of your data.
• Withdraw consent for communication.

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

8. Contact Information

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Roving Arborist Tree Service
Email: andrew@rovingarborist.com

Thank you for choosing Roving Arborist Tree Service. Your trust and privacy are important to us.